Hi Therapist!
We’re your new billing team.
Feeling overwhelmed by billing? Let us deal with the headaches, so you can focus on what truly matters.
Start My Fit Quiz.
We make this an easy decision. No pressure, no jargon.
We know choosing a billing company can feel stressful. It’s important to us that you find a good fit so you only have to do this once.
Our focus on mental health therapists means you get tailored billing solutions by an intimate team of experts, so you can focus on therapy, not claims and collections.
Save time, reduce stress, and grow your practice with our warm and competent team of experts.
How we can help you
Streamline your practice with friendly, dependable billing and credentialing solutions.
Billing
Warm client billing communication
Claims Submission & Follow-Up
Denial Management
Eligibility & Benefits Checks
Weekly & Monthly Reports
Credentialing
Insurance Contract Applications
Credentialing Process Follow-up
Electronic Claims Enrollment
Electronic Report Enrollment
Electronic Payment Enrollment
We’re fully hands-on, so you can be fully hands-off.
How We Work With You
We make billing simple, clear, and collaborative. Right from the start.
01
Easy Onboarding
We start with a short setup call to learn about your practice, your clients, and your preferences. We handle the technical side so you don’t have to.
02
Daily Billing
Every business day, we review the previous day’s session types and coding to confirm each visit is coded correctly before claims go out. Catching coding errors before submission means fewer denials, faster reimbursement, and a cleaner revenue cycle.
03
Fast Response Times
When you need us, we answer. Calls and texts usually reach a real person on your team right away, and emails come back the same business day. No phone trees, no scripted bots.
Our goal is to feel like part of your in-house team. Always here, always ready.
What Makes My Office
Manager Different?
More than a service – your dedicated admin system.
We specialize exclusively in mental health providers
Our expertise is tailored to the unique needs of therapists and mental health practices. This is our niche, not just a service line.
We fully integrate with your EHR/Billing Software
We seamlessly connect with your EHR, streamlining your workflow without extra steps or gaps in information.
We review session information and bill daily
Session details are reviewed and billed every single business day to keep your revenue flowing without interruption.
We’ve been described as “Annoyingly Thorough”
We triple-check everything, so you don’t have to. Our meticulous care ensures nothing slips through the cracks.
We have a dedicated team working on your account
You’re not just another file. A team of specialists coordinates to support you like an in-house billing department.
You can contact us anytime
Need help? We’re available when you need us–no waiting, no robots, no runaround.
You can cancel anytime
No contract, no pressure. We earn your trust month after month with our work, not lock-in terms.
Get In Touch With Us
We’ll walk you through everything–step by step.
Meet Your New Team
We’re not just a billing team. We’re your billing team.
Remmington
CEO
I direct business operations, provide upper-level consulting, and oversee strategy to support mental health providers effectively.
Natasha
Client Advocate
I answer as your practice’s billing team when your clients call, walk them through statements and payments, and stay with the conversation until they have the answer they need.
Natalia
Operations Manager
I welcome new clinicians, manage credentialing from start to finish, and oversee operations across the billing team so your practice is set up to run smoothly.
Nina
Senior Billing Specialist
I manage some of our most complex accounts, oversee coding accuracy on every claim, and bring years of experience to the work so your revenue stays clean and consistent.
Aime
Claims Recovery Lead
I lead our claims recovery team, verify eligibility and benefits, and work aging claims and denials to recover every dollar your practice has earned.
What Our Clients Are Saying
Hear from therapists who trust us to handle their billing with care.
Working with My Office Manager has been an absolute game-changer for our therapy practice. Their services are offered at a competitive price point, especially considering the high level of professionalism and support they provide. They’ve taken the stress out of billing so we can focus on what we do best, caring for our clients.
Their team is consistently courteous and respectful when interacting with our clients, and we’ve received only positive feedback about their communication. Behind the scenes, they are prompt, organized, and highly efficient in managing our accounts. Their attention to detail gives us confidence that our billing is being handled with accuracy and care.
Most importantly, they’re a joy to work with: responsive, friendly, and truly invested in the success of our practice. We’re grateful to have them as a partner and wouldn’t hesitate to recommend My Office Manager to any therapy practice looking to streamline and elevate their billing operations.
Brady Clegg
LCSW (Owner of Tangible Mental Health)
Starting a private practice can be overwhelming, but working with My Office Manager made the transition not only manageable, but genuinely empowering. From day one, their team has been incredibly transparent, keeping me informed of every update related to claims, client information, and my practice’s finances. I never felt in the dark about what was happening behind the scenes.
What sets them apart is how invested they are in your success. It doesn’t just feel like you’re outsourcing billing. It feels like you’ve gained a whole team of experts dedicated to helping your practice thrive. Their consistent communication and reliability gave me the confidence I needed to go out on my own. Knowing I had My Office Manager in my corner removed so much of the stress and uncertainty that often comes with starting a private practice.
If you’re a mental health professional looking for knowledgeable, responsive, and supportive billing services, I couldn’t recommend My Office Manager more. They’ve truly been a game-changer for my practice.
Ryan Landes
CMHC (Owner of Concordia Counseling)
The team at My Office Manager has been amazing! They really just feel like my own team. I know I can call them with whatever I need. The few people that work directly with me know my accounts like the back of their hands. They are super meticulous in understanding and dealing with special cases, and they are so warm in their communication with clients.
I started my practice as the only clinician, but have been able to grow to a larger office pretty quickly and hire multiple therapists because I could focus on not only my clients, but on growing my practice since I can trust My Office Manager to handle the billing and credentialing. They’ve really been lifesavers.
I would not have the practice I currently have if it wasn’t for My Office Manager. I don’t know what I would do without them!
Aimi Campbell
LMFT (Owner of Lighthouse Trauma Therapy)
Frequently Asked
Questions?
Clear answers so you can feel confident moving forward.
What is the price?
For Billing Services we charge 7% of gross revenue collected each month as reported by your EHR/Billing Software. The percentage model aligns our incentives with yours and makes scaling simple and straightforward as your practice grows.
For Credentialing Services, we charge $250 per insurance per clinician. This covers contract applications, E-claim, ERA, and EFT enrollments, along with any follow-up and processing required. *Associate therapists generally do not need their own applications and can usually bill through their supervisor’s credentials.
Are there any hidden fees?
The only charges are the ones listed above. No add-ons, no surprises.
Occasionally, we conduct account audits to ensure that changes that may have been made to past months are reconciled.
How long am I locked in for?
You can quit anytime you like. We are able to terminate service even the same day you ask. We believe in earning your business every day, not locking you into a service you can’t stand. If you aren’t happy with us, you are always free to go. We hope you’ll share your feedback with us so we can improve before you go, but no contract will keep you here.
Do I need a specific EHR/billing software?
You only need an EHR that allows access for others so we can connect and operate through it. Most of the mental health EHRs do this (Eg. Simple Practice, Therapy Notes, etc).
Can I do part of my billing and you just help me with the parts I don’t like?
Our model is designed for us to handle all aspects of billing. We understand that some practice owners like to take a more hands-on approach and only get help with things here and there. If you are one of those practice owners, give us a call and we can make a recommendation for a billing team more suited to your needs. If you would like to not have to worry about billing and just leave it to a capable team who will keep you posted each step of the way while you just get paid, then we will probably be a great fit for you.
Does my practice size matter?
We work with brand-new solo startups as well as well-established multi-clinic practices. We have helped many clinics grow from one clinician to many as well, so whether you are a small and steady operation or you are looking to expand, you are in good hands. And since our price is based on a percentage, we scale with you linearly.
Still have questions?
We’re here to help. If your question isn’t answered above, reach out to us directly—we’d love to hear from you.